Episode 26 - Damian Eales

The Portal Wars with Realtor.com’s New CEO Damian Eales

Unveiling Insights from Damian Eales, CEO of Realtor.com

In a recent episode, podcast hosts James Dwiggins and Keith Robinson welcomed a special guest, Damian Eales, the CEO of Realtor.com. Damian shared valuable insights into the real estate industry, revealing strategies to build a profitable and sustainable real estate business. Let’s break down a few of the key takeaways from this informative episode.

The Power of the REALTOR® Brand

Damian Eales passionately discussed the significance of the REALTOR® brand in the real estate industry. He emphasized that the term “REALTOR®” is synonymous with being a real estate professional. It’s vital to protect and enhance this brand rather than tarnish it.

Navigating the Challenge of FSBO Listings

James raised a critical issue, highlighting how Realtor.com faced a disadvantage by not displaying For Sale by Owner (FSBO) listings while competitors could. Damian acknowledged the complexity of the situation, involving multiple stakeholders. However, he expressed his commitment to changing this, recognizing that it’s a disadvantage for the industry.

Contrasting Real Estate Practices: Australia vs. the US

Damian Eales shared his personal experiences with real estate transactions, particularly in Australia. He discussed the absence of buyer representation, terrifying experiences, and the importance of having an advocate in the complex real estate market.

He also touched upon the practice of property auctions in Australia, where unrepresented buyers may struggle due to a lack of knowledge or protection.

The Value of Buyer’s Agents

The discussion stressed the tremendous value of having a buyer’s agent in real estate transactions. A buyer’s agent provides representation and guidance throughout the transaction, ensuring that buyers are well informed.

This episode of the Real Estate Insiders Unfiltered Podcast provided a wealth of insights for real estate agents. It shed light on the challenges and opportunities in the real estate industry, emphasizing the significance of building and preserving the REALTOR® brand. The discussion on FSBO listings, buyer representation, and real estate practices in different countries offered valuable takeaways for real estate professionals. This podcast episode is a must-listen for those looking to thrive in the ever-evolving world of real estate.