How do you lead a 70-agent team to nearly 1,000 deals a year without burning out?
In this episode Matt Delhougne, Chief Vision Officer of DRG at eXp, shares the systems, structure, and mindset behind his massive St. Louis-based operation.
Formerly a police officer, Matt brings a leadership style rooted in service and simplicity. He shares how he divided his market into “zones” like patrol beats, created scheduled off-days for lead response, and built a staff of ISAs to clean up overages and follow-ups.
You’ll learn:
- His entire team structure and lead flow system
- Why SOI and listing presentations are still the only two things that matter
- How he’s cracking the SOI resistance wall
- Tips to make your business feel personal again with strategic, simple gestures
- How to talk to agents in recruiting (without talking about splits)
Matt also shares hard-won lessons on over-caring, hitting cruise control, and avoiding the leadership burnout that nearly broke him. From AI skepticism to MLS data dreams, this episode is packed with real-world takeaways and honesty.
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Connect with Matt on LinkedIn.
Learn more about DRG on Facebook – Instagram – Zillow – Google.
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